Explore how AI can support guest service, hospitality marketing, personalisation and modern hotel operations.
Learn through hospitality scenarios, service situations and practical operational activities.
Build knowledge across front office, housekeeping, food and beverage, guest relations and hotel operations.
Develop professional skills with career guidance and placement assistance for eligible students.
Hospitality management is about creating smooth operations and memorable experiences across hotels, resorts, restaurants and other guest-focused businesses.
From the first booking to check-in, room service, dining and check-out, every interaction contributes to the guest experience.
This AI Integrated Hospitality Management program combines hotel operations, guest relations, service skills and hospitality technology to prepare students for a modern hospitality career.
Learn how hospitality teams create positive guest experiences through service, communication and attention to detail.
Understand how different hotel departments work together to keep day-to-day operations running smoothly.
Build knowledge of reservations, check-in, check-out, guest communication and front-office coordination.
Explore how digital platforms, automation and AI are influencing guest service and hospitality operations.
Develop communication, teamwork, problem-solving and professional service skills for hospitality environments.
Build transferable skills that can support opportunities across hotels, resorts, restaurants, events and guest services.
Hospitality is no longer just about service. Digital platforms, reservation systems, guest communication tools and AI are becoming part of the modern hospitality workflow.
Guest reception, reservations and front-office coordination.
Guest communication, service and relationship management.
Support day-to-day coordination across hotel departments.
Manage bookings, availability and guest reservation processes.
Support restaurant and food-service operations.
Coordinate guest services, events and hospitality activities.
Understand the hospitality industry, hotel classifications, departments, service standards and professional expectations.
Learn reservations, reception, check-in, check-out, room allocation and front-office coordination.
Develop communication, complaint handling, service recovery and customer experience skills.
Understand room preparation, cleanliness standards, inventory and housekeeping coordination.
Explore restaurant operations, service procedures, food and beverage coordination and service standards.
Learn department coordination, scheduling, documentation and everyday operational management.
Understand hotel branding, digital presence, social media, online reviews and guest acquisition.
Explore AI-assisted guest communication, personalisation, content creation, analysis and operational workflows.
AI is becoming part of the modern hospitality experience. Learn how AI can support guest communication, personalised recommendations, content creation, marketing, feedback analysis and operational decision-making while keeping human service at the centre.
A six-month AI Integrated Hospitality Management program covering hotel operations, guest experience, front office, housekeeping, food and beverage, hospitality marketing, administration and modern hospitality technology.
Build practical understanding through hospitality scenarios, guest-service activities, operational planning and modern hospitality projects designed around real workplace situations.
Create a simulated guest journey covering reservations, arrival, check-in, communication and check-out.
Design a guest-service approach focused on improving satisfaction across the hospitality journey.
Develop a digital presence and marketing concept for a hotel, resort or hospitality business.
Eden Global Academy provides 100% placement assistance for eligible students as part of the career support process.
Students can receive support with profile preparation, interview preparation, job opportunities and career guidance.
Explore practical AI applications across modern hospitality.
Connect hospitality concepts with real-world scenarios.
Build knowledge across key hotel and hospitality departments.
Develop communication and service skills focused on guests.
Understand hospitality roles and possible career directions.
100% placement assistance for eligible students.
Present your hospitality training and skills professionally.
Prepare for hospitality interviews and professional situations.
Hospitality fundamentals combined with technology and AI learning.
Yes. The program starts with hospitality fundamentals and progressively covers hotel operations, front office, guest relations, housekeeping, food and beverage and hospitality technology.
AI is introduced through relevant hospitality applications such as guest communication, content creation, personalisation, marketing, feedback analysis and operational support.
The program covers hospitality fundamentals, front office, reservations, guest relations, housekeeping, food and beverage, hotel administration, hospitality marketing and technology.
Yes. Front office training includes areas such as reservations, reception, guest communication, check-in, check-out and front-office coordination.
Yes. The program introduces food and beverage operations, restaurant service and hospitality service standards.
Yes. Students are introduced to housekeeping operations, room preparation, cleanliness standards, inventory and departmental coordination.
The course is designed to build foundational knowledge and professional skills for hospitality-related roles. Actual employment requirements vary depending on the employer and role.
The AI Integrated Hospitality Management program is 6 months long and is offered as an Advanced Certification Program.
Eden Global Academy provides 100% placement assistance for eligible students.
